GDE Admissions: Navigating Password and Login Issues for a Smooth Application Process

One of the key steps in successfully registering your child for school admission through the Gauteng Department of Education (GDE) is managing your login credentials. It’s not uncommon to encounter issues when trying to reset a password or log in to the GDE admissions system. This article provides clear steps on how to handle such situations and ensure a smooth application process.

Resetting Your Password

If you’re trying to reset your password but are encountering issues, don’t worry. The GDE has a support system in place to assist you. To resolve this issue, you can contact the Department in the following ways:

When contacting the Department, provide your full name, last name, and cell phone number so they can search for your credentials in the system. The Department will then provide you with a username, which you can use to log in to your profile.

Logging In to the System

If you are looking to access the GDE login portal, simply visit the official website and enter your credentials. The GDE login page provides a secure way for authorized users to gain access to their accounts and manage their information.

After you have completed Step 1, which involves registering parent details, you will receive an SMS with your username and password. It’s essential that you save this information as you will need it to log in and view your applications at any time.

Forgetting Your Username and Password

In case you forget your username and password, there is an option to reset them. When you click on the Login tab, you should select the “Forgot Password” option. This will guide you through the steps to reset your username and password.

Secure Your Login Credentials

Lastly, it is vital to keep your username and password in a safe place. Write them down and store them securely, or save them in a password manager if you are using one. This will help to avoid any delays or complications during the application process.


Effectively managing your login credentials is an important aspect of the GDE admissions process. By knowing the steps to take in case of login issues and keeping your credentials secure, you’ll be well on your way to a seamless school admission experience for your child.