English FAL Matric Revision: Writing a dialogue, interview, official or formal letters, informal or

Here are detailed revision notes for CAPS Grade 12 English on writing longer transactional texts, which includes dialogues, interviews, official/formal letters, and informal/friendly letters. These notes are structured to be easy to read and understand, especially for second-language English speakers.

1. Writing a Dialogue

Key Points:
– A dialogue shows what people said directly, from their viewpoints.
– Layout:
– Brief scenario/context before starting the dialogue.
– Names of characters on the left.
– Colon after the character’s name.
– Each new speaker on a new line.
– Actions or mannerisms in brackets before the spoken words.

Language Features:
– Use informal style for dialogues between family or friends.
– Use consultative style for dialogues involving strangers.

Teacher: John, why aren't you at your desk?
John: (whispering) I'm just grabbing my homework, Miss.
Teacher: (sighing) Please hurry up.

2. Writing an Interview

Key Points:
– An interview involves questions and answers between two or more people.
– Layout:
– Similar to dialogue structure.
– Brief introduction of the interviewer and interviewee.
– Questions from the interviewer and responses from the interviewee.

Language Features:
– Formal or informal language depending on context and participants.

Example Introduction:
Interviewer: Good morning, Dr. Smith. Can you tell us about your latest research?
Dr. Smith: (smiling) Good morning. I'd be happy to.

3. Writing Official or Formal Letters

Key Points:
– Formal letters include applications, requests, complaints, etc.
– Layout:
– Sender’s address at the top right.
– Receiver’s address below the sender’s on the left.
– Date below the sender’s address.
– Salutation (e.g., Dear Sir/Madam).
– Body of the letter.
– Closing (e.g., Yours sincerely).
– Signature and name.

Language Features:
– Formal language, clear and polite.
– Avoid contractions and slang.

123 Main Street

1 October 2023

The Editor
Daily News
456 Elm Street

Dear Sir/Madam,

I am writing to express my concerns regarding the recent article on climate change…

Yours sincerely,

Jane Doe

4. Writing Informal or Friendly Letters

Key Points:
– Informal letters are used to write to family and friends.
– Layout:
– Address at the top.
– Date.
– Salutation (e.g., Dear John).
– Body of the letter.
– Closing (e.g., Best wishes).
– Signature.

Language Features:
– Informal language, friendly tone.
– Use contractions and casual expressions.

123 Main Street

1 October 2023

Dear John,

I hope you are doing well…

Best wishes,


Common Misconceptions and Errors

  • Dialogue formatting: Ensure each speaker’s new line starts with their name.
  • Formal letter tone: Avoid informal language and maintain a respectful tone.
  • Length: Keep within the word limit of 120-150 words for longer transactional texts.

Practice and Review:

  • Practice Questions:
  • Write a dialogue between friends planning a trip.
  • Write an interview with a local business owner.
  • Draft a formal letter of application for a job.
  • Write an informal letter to a friend about your holiday.

  • Examination Tips:

  • Pay attention to keywords like ‘dear’, ‘sincerely’, ‘best wishes’.
  • Manage time by allotting specific minutes for planning, writing, and reviewing.

Connections and Extensions:

  • Interdisciplinary Links:
  • Writing formal letters in Business Studies.
  • Creating interview scripts in Life Orientation.

Summary and Quick Review:

  • Summary:
  • Understand the structure and style of different transactional texts.
  • Use appropriate language and formatting.
  • Practice writing within the word limit.

  • Quick Reference:

  • Dialogue: Name, colon, new line for each speaker.
  • Formal Letter: Address, date, salutation, body, closing.
  • Informal Letter: Casual tone, personal style.

Additional Resources:


  • Study & Master English First Additional Language Grade 11【4:0†source】.

These notes should help you master writing longer transactional texts effectively.

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